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FAQs

1.    What products and clothing items does AFRO.VERVE offer?
We offer Afrocentric-inspired merchandise, including T-shirts, hoodies, hair bows, and more. Beyond our apparel, we also run a blog featuring stories about Afrocentric creatives to inspire and celebrate culture. Additionally, our vlog shares behind-the-scenes glimpses of our projects, interviews with artists, and coverage of concerts and events.


2.    How do I find the right size for my body type?

Yes, we provide a clear size chart on each product page to help you choose the perfect fit. You can also view the size chart HERE for your convenience.


3.    What are the shipping options and delivery times?
Afro.Verve ships from Poland, so delivery times typically range from 7 to 21 days. Please note that shipping to the UK and countries outside the EU may take longer. We appreciate your patience and understanding.


4.    What is your return and exchange policy?
You can view our detailed return and exchange policy by clicking here: Returns Policy.


5.    Do you offer international shipping?
While we currently deliver to many countries worldwide, not all locations are yet supported. We are actively working to expand our delivery services and hope to serve every country soon.


6.    How can I track my order?
Yes, every order is shipped with a tracking number, which is provided to you in the shipping confirmation email.


7.    What payment methods are accepted?

We accept a variety of payment options, including Apple Pay, Google Pay, credit/debit cards, and other secure online payment methods for your convenience.


8.    Are there any discounts or promotions available?
Yes, we regularly offer discounts and special promotions. To learn more about our current deals and exclusive perks, please visit our Promotions page HERE. Be sure to subscribe to our newsletter for the latest updates and offers!


9.    How do I contact customer support?
You can reach us by filling out our contact form on the website or by emailing us directly at info.afroverve@gmail.com. We look forward to hearing from you!


10.    Do you offer custom or personalized clothing options?
No. we do not offer personalised clothing.


11.    How secure is my personal and payment information?
Yes, your personal and payment information is secure when shopping with AFRO.VERVE. The website is built on a Wix trusted platform, ensuring a secure shopping environment and protection of your data.


12.    Can I subscribe to a newsletter or updates for new collections and events?
Yes, you can subscribe to AFRO.VERVE's newsletter to stay updated on new collections, upcoming events, and exclusive perks or sales. We regularly share updates through our blog and send out newsletters, so it's worth subscribing to stay informed and enjoy special offers.

 

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